Men
Women
Accessories
Outlet
The brand
Women
The collection women
T-shirts and polos
Sweaters and lightweight jackets
Jackets
Pants and skirts
Accessories
Cent-Vingt Jacket
Lightweight Jackets
Follow us !
Men
The collection men
T-Shirts & polos
Sweaters and lightweight jackets
Winter jackets & sweater
Jackets
Pants
Accessories
Fred Shirt
Winter Jackets
Follow us !
Accessories
Collection accesories
Beanies & Caps
Neck warmer
Anti-covid Neck Warmer
Sleeves
Bags
Key ring
Gift Cards
Anti-Covid neck warmer
Tote Bags
Follow us !
Outlet
Outlet Collection
Outlet women
Outlet men
Outlet accessories
Original
Cent-Trois
Follow us !
Shops
Contact
0
No products in the basket.
What are you looking for?
Search
×
FAQ
Please find answers to several FAQs below.
FAQ
Is there a minimum order?
No.
You order the items you want.
Delivery in France to a relay point is free, regardless of the amount.
For other delivery methods and destinations, please refer to the T&Cs.
Will I receive an order confirmation email?
Yes, once your order and payment have been validated, you will receive a confirmation email with the details of your order.
How to get an invoice?
The order confirmation received by email includes all the billing elements (Name / VAT etc.). You just need to print it.
How to make a product return?
You have to use the following link of our carrier DPD.
https://www.dpd.com/fr/fr/shipping-parcels/preparing-your-expeditions/
Return costs are your responsibility.
How much is shipping ?
Delivery costs are offered for any delivery to a relay point in France.
For delivery in France by appointment at home, the costs are €5.95.
For other destinations or delivery methods, please enter your country/address when ordering, the delivery costs adapted to your choices will then be calculated.
What is the delivery delay ?
The order is usually sent to the DPD delivery person within 2 days. Then, the delivery is made within about 5 days.
What carriers do you use?
Our deliveries are made by DPD services and its relay point partners.
Can the delivery address be different from the billing address?
Yes, we offer the possibility of having a delivery address different from the billing address, to be entered in the form on the order page.
Can I choose the day and time of my delivery?
Our DPD deliverer gives the possibility of being delivered in France, at home on a specific time slot. This is the Predict delivery.
Operation:
A first SMS will be sent to you when your parcel is picked up by DPD France. This SMS will also tell you the expected delivery date.
On the day of delivery, you will receive an SMS and an email indicating the delivery time slot and your 4-digit secure code. This code will allow you to receive your order securely.
Upon delivery, send your code to the DPD France deliverer. Your package will be delivered to you against signature.
The item I want to order is not in stock?
The item you wish to purchase is not available at this time. Enter your e-mail address on the product sheet and accept the conditions. Thus, you will automatically receive a notification e-mail to inform you of the availability of the article concerned.
What payment methods do you offer?
The means of payment that we offer are completely secure and comply with security standards. Payment can be made either by credit card via the CIC secure payment interface or by Paypal or American Express. The bank cards accepted are: Visa and other Carte Bleue, MasterCard and American Express… Our shop uses the SSL secure payment system accessible via a secure https protocol in order to guarantee maximum security for our customers. The transfer of information is perfectly protected thanks to encryption. The Site will at no time know the information relating to the customer's credit card.
What promotions and discounts do you offer?
We regularly offer discount coupons on special occasions. These are sent via our Skidress Newsletter which you will find here.
https://skidress.com/en/#newsletter
How can I use a discount voucher?
Enter the code in the "Promotional code" field on the "my basket" page and click on the button to validate. Your voucher will be deducted from the total amount of your order and displayed on the "your basket" page. In order to avoid problems, make sure to use the exact spelling and format of the voucher (Pay attention to upper and lower case letters).
Can I use multiple vouchers for the same order?
Only one voucher can be used per order.
How can I unsubscribe from newsletters?
You can unsubscribe from newsletters at any time by clicking on the unsubscribe link at the bottom of the newsletter.
Are my personal data protected?
The security of your personal data and the protection of your privacy is our priority. We use all the necessary precautions to guarantee you a safe navigation on our site. This is not only valid for online payment but also for all the data you share with us.
Maintenance tips
Please read the product label carefully to know its composition and adapt your washing solutions.
Our collection includes many products containing wool.
Wool is a warm and durable fabric and you will be able to wear your wool jacket for years if you maintain it with care.
These textiles are resistant, but they require appropriate maintenance.
The washing temperature should in no case exceed 30° at the risk of ending up with a “child size” garment.
Here are 4 steps to make it easier for you:
Read the label carefully to determine the composition and the most suitable washing method.
Remove stains with a suitable mild detergent, taking care not to scrub too hard.
If you decide to machine wash, adapt the program (wool for example) by checking that the temperature and spin speed are suitable for the material.
The drying step is just as important: opt for drying flat or with a suitable hanger so as not to deform your clothes which will be quite heavy when they come out of the wash due to the delicate spin cycle
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies.
Reject All
Accept All
Manage consent
Close
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
X
0
Mon Panier
No products in the cart.