Shipments of your parcels Packages are generally dispatched within 24 to 48 hours after receipt of payment. They are sent via the GLS carrier to your home or to a relay point; you can choose your relay point when ordering. In your absence, a transit advice note specifies the relay point where you can pick up your package. Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items. Box sizes are appropriate and your items are properly protected.